Soporte técnico

Si tiene algún problema técnico, envíe un correo electrónico a techsupport@c2k.org o llame al (858) 200-9784. Estaremos encantados de ayudarle.

Your system includes free limited technical support, available in both English and Spanish.

While your system is refurbished, it is carefully tested and designed to provide years of reliable use. To keep your computer running smoothly, it’s important to protect it from viruses and other malware.

Each system comes with a black-and-white service label displaying your unique C2K System Number, which verifies your eligibility for free technical support. Please do not remove this label. If your computer ever requires service, this number must be provided to the C2K technical support team for your warranty coverage to apply. 

Ejemplos de etiquetas

“Su sistema incluye TeamViewer, un programa que permite al técnico de soporte técnico de C2K acceder de forma remota a su computadora (solo con su autorización) para proporcionar soporte técnico limitado.

Si necesita actualizar su versión de TeamViewer, haga clic en AQUÍ Guarde el archivo en su computadora y, a continuación, ejecute el programa.”

Please note that C2K will never call you and ask you to pay money for technical support. If you receive an unsolicited call from someone claiming to be from C2K, asking for money, please call us directly at (858) 200-9784 Soporte técnico o (858) 200-9788 Programas antes de pagar.

¿Aún necesita ayuda?

Correo electrónico techsupport@c2k.org, call (858) 200-9784 or fill out the form below:

Start Support Ticket