At C2K, we believe your personal information is just that, personal, and we take seriously the responsibility of protecting the information you share with us.
\nHere are the things we do every day to respect and protect your privacy, without you having to take any action:
\n\u2022\u00a0 We let you know how we collect and use your personal information
\n\u2022\u00a0 We store your personal information securely
\n\u2022\u00a0 We give you clear, prior notice regarding how your information will be used<\/p>\n
Under the California Consumer Privacy Act (CCPA), you can take it a step further.\u00a0 You\u2019ll find everything you need to know here about how to exercise your rights. Computers 2 Kids (C2K) may collect your mobile phone number when you opt in to receive SMS\/text messages from us. This section explains how we handle your mobile information.<\/p>\n What We Collect:<\/strong> How We Use Your Mobile Information:<\/strong> Mobile Data Sharing Policy:<\/strong> We may share your information only with service providers who help us deliver text messages (such as our messaging platform provider), and only for the purpose of delivering messages you have consented to receive.<\/p>\n
\nRight to Know<\/strong>
\nAs a resident of California, you have the right to know the categories and specific pieces of personal information we hold about you and how we use them. To request this information, you simply need to submit a Right to Know request for your Personal Information Report.
\nRight to Delete<\/strong>
\nAs a resident of California, you have the right to request that we delete any personal information we collected from you that\u2019s not needed for us to deliver your services, to provide you with a personalized experience, or for our other permitted purposes. To make this request, you simply need to submit a Right to Delete request.
\nRight To Opt-Out<\/strong>
\nAs a resident of California, you have the right to instruct us not to sell your personal information to third-parties. To make this request, you simply need to submit a Right to Opt-out request to info@c2k.org.<\/p>\nCalifornia Consumer Privacy Act FAQs<\/h3>\n
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\nRight to know what personal information is collected about them,
\nRight to know how their personal information is being used,
\nRight to access a copy of their personal information,
\nRight to request that a business delete the personal information that the business collected directly from them, unless the personal information is needed for permitted purposes,
\nRight to request that a business not sell their personal information to third parties.<\/li>\n
\nBasic information that\u2019s needed to set up your service, including name, address, telephone numbers, s, email addresses, and demographic information.
\nEquipment and device information, and depending on the services you subscribe to, and service activity information.
\nInformation about how you use our services, including: records of the communications between us; any maintenance and repair work we\u2019ve completed; your feedback on the services we\u2019ve delivered.
\nMarketing preferences like how you prefer to receive communications, what types of information you\u2019re interested in receiving, and any opt-outs you have chosen.
\nWe use cookies on our websites to collect information and track performance that informs how we build our online experience and message to customers and potential customers.\u00a0 This information allows us to remember you when you visit; tells us whether or not you\u2019re within our serviceable footprint; enables us to provide targeted advertisements and recommendations for pricing, promotions, and products that are best suited to you; helps us make suggestions about programming that may be relevant or of interest; and helps us know when we need to notify you about things that may impact your account like when there\u2019s an outage in your area or when your next payment is due.
\nWe also collect demographic information to help us better understand the households we serve.\u00a0 We use it to help us create relevant offers and information that you may be interested in.
\nC2K uses an encryption program to secure your password.
\nC2K never stores your credit card information.<\/li>\n
\nTo best manage our relationship with you and to improve your experience,
\nTo personalize the products and service offers and information we send to you,
\nTo contact you for marketing purposes, marketing research or in relation to your accounts or a question you\u2019ve raised with us,
\nTo advertise and market products and services that we think you might like.<\/li>\nSMS\/Mobile Messaging Privacy<\/h3>\n
\nWhen you opt in to our SMS program, we collect your mobile phone number and your consent to receive text messages.<\/p>\n
\nWe use your phone number solely to send you the SMS messages you have opted in to receive, including program application links, resource links, and service-related information shared during or after phone conversations with our team. For example, during a call with our phone agent, you may receive a text message containing a direct link to a program application or relevant resources to help you quickly access the information discussed.<\/p>\n
\nWe will not share, sell, rent, or disclose your mobile phone number, SMS opt-in data, or messaging consent status to any third parties or affiliates for their marketing or promotional purposes. All categories of data described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.<\/p>\n