Tech Support

When experiencing a technical issue, email techsupport@c2k.org or call (858) 200-9784. We’re happy to assist you.

Your system includes free limited technical support offered in English and Spanish.

Although refurbished, your system should provide you with years of use. To ensure that your system functions properly, it’s very important that you safeguard your computer from viruses and other malware.

Your system has a black and white service label with your unique C2K System # that authenticates your free technical support service warranty. Do not remove this label from your computer. In the event that service is required for your system, this number must be provided to the C2K technical support team at the time of the service to be covered by your warranty.

Label Examples

“Your system includes TeamViewer, a program that allows the C2K Technical Support Technician to remotely access your computer (only with your authorization) to provide limited technical support.

If you need to update your version of TeamViewer, click HERE save the file to your computer, and then run the program.”

Please note that C2K will never call you and ask you to pay money for technical support. If you receive an unsolicited call from someone claiming to be from C2K, asking for money, please call us directly at (858) 200-9784 Technical Support or (858) 200-9788 Programs before paying.

Still Need Help?

C2K will be closed for the Thanksgiving Holiday

The Offices will be closed

Thursday 11/27

Friday 11/28

Saturday 11/29

Thank you & Happy Holidays